Open the policy behind wallet records
Our Privacy Policy covers details you provide when opening an account, confirming your phone and signing in, plus technical records created when you browse on mobile or desktop. We use these details to maintain account access, check wallet status and match payment references from DANA, OVO,
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GoPay, QRIS, bank transfer or virtual account activity. We do not treat a payment name alone as proof of identity; account checks may require matching account details and a receipt reference. Cookies help us remember session settings and identify technical faults, while security logs help us
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investigate unusual access. We keep records only for operational, dispute, security or legal needs, then remove or anonymise them according to our retention process. The service and any data request are handled where local law permits, and you can ask us to explain, correct or delete
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eligible records through the contact path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
